Reviews
I am blown away by the outstanding service I received from Master Mechanical! My air conditioning stopped working last night around 9 pm and I was worried I'd be stuck in the summer heat.
I was impressed that they offered to come out at night to fix the issue, but I opted for an early morning appointment instead. The owner Jake himself arrived in a pretty neat ambulance that had been converted to a company truck and got to work diagnosing the problem. He quickly determined that the capacitor needed to be replaced and got to work.
The repair was done efficiently and effectively, and my AC was up and running quickly. I was so impressed with Jake's expertise and professionalism. He took the time to explain everything he was doing and made sure I understood the repair.
I highly recommend Master Mechanical to anyone in need of HVAC services. Their work is top-notch and they were very transparent.
My kids thought the quick run of the ambulance sirens was pretty cool too.
Thanks again, Jake and Master Mechanical, for a job well done!
⭐⭐⭐⭐⭐
Jane Faber, New York
Master Mechanical just performed my biannual service before the summer heat starts. Their technician Lucas was honest and took the time to explain my AC unit, its age, and its model’s life expectancy if properly serviced. He took the opportunity to explain to me some different air filter options to accommodate my family’s needs since we have 4 dogs in the home.
I will not use another company going forward, as this was an honest and true service experience without the pressure to buy a monthly service plan that I might never use, or an attempt to sell me a new unit. Which has been our experience with other companies in the valley over the years. Their scheduling was fast and simple, technicians we clean, and professional, and experienced, and most of all they were helpful.
If you are looking for a team to fit your needs and service your home. I highly recommend Master Mechanical.
⭐⭐⭐⭐⭐
Juan Arvizu
I’m glad I called Master Mechanical for a second opinion. They saved me $1000 over the quote for the same repair from another HVAC company.
They were professional on time and fixed my unit same day. They also weren’t pushing upsales. They did let me know my options, but unlike the other company, Master Mechanical didn’t try using scare tactics to get me to buy additional services.
Master Mechanical will be my first choice going forward and I’ve already recommended their services to family members as well.
⭐⭐⭐⭐⭐
Kris E
We were so pleased and blessed that master mechanical decided to come out and help us and let us in a better direction and the home warranty was taking us. They were able to tell us how bad the home warranty was doing all the different things and how it was just crashing and burning everybody was super polite, super honest, very friendly and they were in and out so quick and they cleaned up like they were never there! We are so happy and pleased with everything.
⭐⭐⭐⭐⭐
Dominique Haffery
I can’t say enough good things about Jake at Master Mechanical l. After another company told me I needed to replace my AC unit, Jake stepped in and saved me thousands of dollars by fixing it instead. His honesty, professionalism and expertise completely won me over, he’s gained a customer for life. Thank you Jake, for doing the right thing and delivering exceptional service!
⭐⭐⭐⭐⭐
Julie Sendejas
Jake is amazing! We reached out to get a quote for a mini-split system to cool our server room, and Jake exceeded our expectations. He recommended a more cost-effective solution that has provided us with incredible results. His out-of-the-box thinking and thoughtfulness are so impressive. I had six other HVAC companies provide quotes, but Jake was the only one who made sustainable and well-considered suggestions.
The office staff is also super friendly and helpful
⭐⭐⭐⭐⭐
Gwen Anderson
The best - very efficient team of highly skilled professionals. Best priced on the market! Don't waste your time elsewhere
⭐⭐⭐⭐⭐
Bianca DeNora
The office was prompt and responsive, and my service person was a great communicator. I really appreciate the communication as I'm juggling different tasks and timing.
⭐⭐⭐⭐⭐
Alice Casey
Master Mechanical is the only company that we trust to take care of our HVAC needs! They are prompt, respectful, and knowledgeable to diagnose what is needed. They saved us when our coils froze! Our house wouldn’t get below 80 degrees in the middle of the AZ summer. They came same day and fixed what we needed for a very reasonable cost. We are so grateful! Our sons loved their ambulance service vehicles too! Thank you Master Mechanical!!! 🙏🏼
⭐⭐⭐⭐⭐
Jared Maples
It was great, both employees were very nice. One was pretty quiet and I’m not sure exactly what his name was but the other name was Scott and he was very knowledgeable. I am waiting to get a price on adding 2 other small split units to we have on our property from Scott. I’m not completely sure that what they did while they were out makes my house any cooler that is debatable but I don’t know if we’re gonna be charged if they come back out to change back to the way it was. I’m pretty sure Scott said that he wouldn’t charge us but if you could check with him, that would be wonderful thank you again. It was a great experience and I will highly recommend your company to others. Thank you!
⭐⭐⭐⭐⭐
Chris Gannon
Jake did an excellent job helping me solve a complex problem that no one else could help with - I needed a new thermostat installed for a unique 120V water chiller AC system, and all other HVAC companies refused to work on it. Jake was on time, friendly, informative, and had it done in less than an hour. Highly recommended!
⭐⭐⭐⭐⭐
Eric Williams
So appreciate the kind customer service along with an experienced HVAC technician that was efficient and honest, we appreciate the help on this 108' day, you saved us from melting. Thank you Master Mechanical
⭐⭐⭐⭐⭐
Brad Zeman
They always provide friendly and professional service. We never fell pressured to purchase unnecessary stuff. Thanks Scott for always taking great care of us.
⭐⭐⭐⭐⭐
Bernie Fischette
Danny was extremely friendly and knowledgeable. Excellent service and communication, would highly recommend
⭐⭐⭐⭐⭐
Brian Nocera
Master Mechanical as usual came and completed great service at an affordable price. Their technician Scott took the time to follow up with me on the repair. The professionalism and transparency of this company and their employees is what makes it so easy to call them for all my Heating and Cooling needs. In an industry that I have had mixed experiences in the past, one thing has remained constant. Since choosing to use Master Mechanical, I can rest easy that my home is being taken care of, and I’m getting the services I need without all the fluff, or upselling.
⭐⭐⭐⭐⭐
Juan Arvizu
I’m glad I called Master Mechanical for a second opinion. They saved me $1000 over the quote for the same repair from another HVAC company.
They were professional on time and fixed my unit same day. They also weren’t pushing upsales. They did let me know my options, but unlike the other company, Master Mechanical didn’t try using scare tactics to get me to buy additional services.
Master Mechanical will be my first choice going forward and I’ve already recommended their services to family members as well.
⭐⭐⭐⭐⭐
Kris E
"The service I received was truly exceptional. The time and care taken were evident in every aspect of the job, exceeding all my expectations. Scott's attention to detail was remarkable, and I especially appreciated him taking the time to thoroughly explain the work he performed and offer helpful advice on how to maintain my unit for optimal performance."
⭐⭐⭐⭐⭐
Matthew Shaw
The team at Master Mechanical are extremely responsive and give honest assessments with fair pricing. I was extremely happy to have found them and will only call them going forward for all my AC/Heating needs!!!!
⭐⭐⭐⭐⭐
Hayley Weiss
Sam the technician was professional and efficient. He was able to quickly diagnose the issue and successfully repair to get my heat back on.
⭐⭐⭐⭐⭐
Tammy Begler
I am so grateful to Master Mechanical for repairing my old boiler. Danny Chee is very knowledgeable and was able to figure out the problems and repair them. Plus he is a very nice, polite person. He made sure everything was working correctly before leaving, even after 5:00. The people on the phone, Paul and a woman whose name I can't recall, are professional and helpful. I received texts and emails confirming appointments and letting me know when Danny was on his way. They could have sold me a new boiler but instead fixed the old one at a fraction of the cost. I highly recommend them and will continue to rely on them in the future.
⭐⭐⭐⭐⭐
Kathleen Ferraro
I recently had the pleasure of working with Master Mechanical, and I couldn't be more satisfied with the service provided. Lucas and Connor did an outstanding job from start to finish. The work was completed efficiently and with great attention to detail. Moreover, the value for the service was excellent, providing top-notch quality without breaking the bank. I highly recommend Master Mechanical for anyone in need of reliable and professional mechanical services. Thank you for your excellent work!
⭐⭐⭐⭐⭐
Wade Lewis
We couldn’t be happier with the experience we had with Master Mechanical. From start to finish, they were punctual, professional, and incredibly efficient. The quality of work is top-notch, and they took the time to make sure everything was done right. On top of that, their pricing was very reasonable—especially considering the level of service they provide. It’s rare to find a company that delivers this kind of value. Highly recommend!
⭐⭐⭐⭐⭐
Dena Woolley
We have used them before - excellent service - always on time - communicates well - SCOTT WAS AMAZING - at both my homes - very thorough - can we get Scott each year!
⭐⭐⭐⭐⭐
Colleen Snyder
Sam came within the designated time window. He was professional and friendly. He informed me of a dent in the A/C cover probably due to ice damage from a prior winter, and suggested an easy preventative step to minimize future damage.
⭐⭐⭐⭐⭐
James Rybka
"The service I received was truly exceptional. The time and care taken were evident in every aspect of the job, exceeding all my expectations. Scott's attention to detail was remarkable, and I especially appreciated him taking the time to thoroughly explain the work he performed and offer helpful advice on how to maintain my unit for optimal performance."
⭐⭐⭐⭐⭐
Matthew Shaw
The team at Master Mechanical are extremely responsive and give honest assessments with fair pricing. I was extremely happy to have found them and will only call them going forward for all my AC/Heating needs!!!!
⭐⭐⭐⭐⭐